Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you use our music distribution platform. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you register and use our platform:

1. Personal Information: Your name, email address, and account credentials when you register.
2. Artist/Label Information: Artist name, genre, biography, and profile details you provide.
3. Financial Information: Payment details, withdrawal method information (PayPal email, bank details, or crypto wallet address) for processing earnings payouts.
4. Music Content: Audio files, cover artwork, metadata, and release information you upload to our platform.
5. Usage Data: Information about how you interact with our platform, including login activity, pages visited, and features used.
6. Streaming Data: Stream counts, royalty earnings, and store performance data associated with your releases.

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To create and manage your account on our platform.
2. To distribute your music to digital stores and streaming platforms on your behalf.
3. To calculate, track, and process your royalty earnings and withdrawals.
4. To send you important notifications about your releases, earnings, and account activity.
5. To provide customer support and respond to your enquiries.
6. To improve our platform, features, and services.
7. To comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

1. Distribution Partners: We share necessary metadata and content with digital stores and streaming platforms (such as Spotify, Apple Music, Audiomack, Boomplay, and others) to distribute your music.
2. Payment Processors: We share necessary financial information with payment processors to facilitate your earnings withdrawals.
3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Music Content

You retain full ownership of all music, artwork, and content you upload to our platform. By uploading content, you grant us a limited licence to distribute your content to digital stores on your behalf. We do not claim ownership of your content and will not use it for any purpose other than distribution and reporting.

6. Earnings and Financial Data

Your earnings data, stream counts, and royalty reports are private and visible only to you and our administrative team. We do not share your financial information with other users of the platform.

7. Cookies

Our platform uses cookies to maintain your session and improve your experience. Cookies are small files stored on your device that help us remember your preferences and keep you logged in. You can disable cookies in your browser settings, but this may affect the functionality of our platform.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal information within a reasonable timeframe, except where we are required to retain it for legal or financial compliance purposes.

9. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct your personal information through your account settings.
• Deletion: You can request deletion of your account and personal information by contacting our support team.
• Withdrawal of Consent: You can withdraw your consent to our use of your data at any time, though this may affect your ability to use our services.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the date at the top. Your continued use of our platform after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.