Refund Policy

1. Overview

This Refund Policy outlines the conditions under which refunds may be issued for purchases made on our platform. By subscribing or purchasing services, you agree to the terms below.

2. Subscription Payments

All subscription payments are billed in advance and are non‑refundable, except where required by applicable law.

You may cancel your subscription at any time, but cancellation does not automatically trigger a refund.

3. Refund Eligibility

Refunds may be granted under the following circumstances:

• Duplicate payments caused by a system error
• Unauthorized transactions proven through account verification
• Service failure where the platform was unavailable for an extended period

Refunds are not provided for:

• Change of mind
• Partial subscription periods
• Unused time after cancellation
• Incorrect account usage

4. Refund Request Process

To request a refund, contact our support team with:

• Your full name
• Account email
• Transaction ID
• Reason for the refund request

Our team will review your request and respond within 3 - 7 business days.

5. Chargebacks

Initiating a chargeback without contacting support may result in:

• Account suspension
• Loss of access to purchased services
• Additional verification requirements

We encourage you to contact us first so we can resolve the issue quickly.

6. Policy Updates

We may update this Refund Policy at any time. Changes will be posted on this page with an updated revision date.

7. Contact Us

If you have questions about our Cookie Policy, you can contact us.